Biglet Privacy Policy
Biglet is a work app for delivery drivers and dispatch staff of Idham Enterprise Pty Ltd ("we", "us"). It is not a consumer app — accounts are created only for approved drivers. This policy explains what the app collects and why.
Information we collect
- Account details — your name, email address and phone number, provided when your driver account is created.
- Location — your device's precise location while you are marked online, including in the background (for example while the app is minimised or you are following turn-by-turn directions in another app). It is used to show your position on the dispatch map, calculate customer delivery ETAs, route you to deliveries, and record distance driven for fuel reimbursement. While location is being collected Biglet shows a persistent "Biglet is online" notification; switching yourself offline stops collection immediately. Location is never collected while you are offline.
- Job activity — which deliveries you accept, their status changes and timestamps, cash collected on cash-on-delivery jobs, and shift clock-in/out times, so you can be paid correctly.
- Messages — chat messages and photos you send to customers or dispatch through the in-app chat, retained for a limited period to resolve delivery questions.
- Device token — a push-notification token so we can alert you to new jobs and messages.
- Camera / photos — only when you choose to send a photo in chat.
How we use it
To dispatch and route deliveries, keep customers informed of ETAs, communicate with you, calculate pay and fuel reimbursement, and keep the service secure. We do not sell your information and we do not use it for advertising.
Who sees it
- Dispatch staff see your live location while online, your active jobs, and your chats.
- Customers see an anonymised courier position and ETA for their own order only — never your name, phone number or exact location beyond the delivery you are performing.
- Service providers that host the app's infrastructure (database, push notifications, SMS, mapping) process data on our behalf under their own security commitments.
Retention
Location data is kept only as long as needed to operate live deliveries and calculate reimbursements. Job and pay records are retained for our accounting obligations. Chat threads are cleared periodically. You can request deletion of your account and data at any time.
Deleting your account
Open the profile drawer in the app and choose Delete Account, or contact us using the details below. Deletion removes your login, device tokens and location records; job and pay records required for accounting are retained in de-identified form.
Contact
Idham Enterprise Pty Ltd — info@anwholesale.com.au